Frequently Asked Questions

Find clear answers about booking, prices, supplies, recurring cleans, service areas and moving cleans.

60 questions found

Detailed cleaning guides

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Frequently Asked Questions

What happens after I make a booking?

Can I cancel my booking?

Can I edit my booking?

Do I need to be home during the clean?

What time do cleaners arrive?

Can I reschedule my booking?

Is there a minimum booking duration?

How much does house cleaning cost?

Do you charge GST?

What payment methods do you accept?

Do you provide invoices?

Is there a deposit required?

Does Maid Together bring cleaning supplies and equipment?

Do you offer once-off house cleans?

Can I add extras like oven cleaning, fridge cleaning or bed linen changes?

Do you clean outside windows?

Do you clean homes with pets?

Do you offer deep cleaning?

Do you clean apartments?

Do you offer Airbnb cleaning?

What's included in bathroom cleaning?

What's included in kitchen cleaning?

Do you handle mould?

Can I book a regular weekly cleaning?

Can I book a regular fortnightly cleaning?

Do I receive the same cleaner every visit?

How much does Regular Cleaning cost?

Why do weekly and fortnightly cleans start from $135?

What property qualifies for the $135 from-price?

Can I book online in 60 seconds?

Do I pay when I make the booking?

When is payment collected?

What should I do if something was missed?

Are same-week appointments available?

What is included in Regular Cleaning?

How does Hourly Cleaning work?

How do two-maid labour hours work?

What is the difference between End of Lease and Move Out Cleaning?

What is the Spring Clean extra?

What is the Deep Cleaning extra?

Do the maids bring cleaning supplies?

Where can I read genuine Maid Together reviews?

How can I leave an honest review after my completed clean?

Do you offer end of lease cleaning?

Do you offer bond cleaning?

Do you offer move out cleaning?

Do you offer move in cleaning?

Do you clean in Coburg?

Do you clean in Brunswick?

Do you clean in Craigieburn?

Do you clean in Preston?

Do you clean in Reservoir?

Do you service Melbourne CBD?

What areas do you service?

Are you insured?

Are you ABN registered?

If something is missed, what should I do?

Do I need to provide parking?

How many cleaners will come?

How long does a clean take?

Detailed cleaning guides

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